Vanliga frågor

Du returnerar enkelt din vara med den förbetalda retursedeln som du fick med i paketet.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here .
For more insight, you may also want to read Shopify's Terms of Service here or Privacy Statement here .
Vi erbjuder 30 dagars retur- och bytesrätt från att du har mottagit din beställning.
Det snabbaste och lättaste sättet att byta en produkt är helt enkelt att returnera den och lägga en ny beställning.
Om du behöver reklamera en vara behöver du först ta en bild på produkten och kontakta kundservice. Om reklamationen blir godkänd returnerar du varan

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy .
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here .

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
Du kan tyvärr inte ändra leveransadress eller byta fraktsätt på din order i efterhand.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer's defects.
An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

Yes, we offer full and partial refunds.

Please inquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when the product and packaging are unopened and undamaged , you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used , you are eligible for a partial refund.

In the case when a product has been damaged , and the damage is not covered by your warranty, you are not eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.
Du måste ha fyllt 18 år för att kunna handla hos oss.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.
Kontakta oss så fort som möjligt på kundservice så hjälper vi dig om inte ordern redan är skickad.

Handlar du via Klarna har du i vissa fall möjlighet att byta mellan faktura och delbetalning i Klarnas app. Har du valt kortbetalning, bankbetalning eller någon annan direktbetalning finns det tyvärr ingen möjlighet till byte av betalsätt.
Ladda ner din faktura med all betalinformation på Mina sidor
Klarna, Swish

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